Ze40 Privacy Policy — How We Protect Your Information

This Privacy Policy explains how ze40 collects, uses, stores, and protects the personal information of users on our platform in Malaysia. We are committed to handling your privacy responsibly and transparently.

Effective date: 1 January 2026. This policy applies to all registered ze40 users.

1. Information We Collect

When you register and use the ze40 platform, we may collect various types of information to ensure our services run smoothly and securely.

Account Information

Your full name, email address, and phone number as provided during registration.
Identity verification details where required for withdrawal or compliance purposes.
Passwords are stored in encrypted form — we never store passwords in plain text.

Device & Browser Information

Device type, operating system, phone model, and browser version used to access ze40.
IP address and general location information (country/region) for security and fraud detection purposes.
Session data including pages visited, access times, and actions performed within your account.

Payment Information

Records of deposit and withdrawal transactions in Malaysian Ringgit (RM / MYR).
The payment method used (e.g. FPX or e-wallet) — we do not store full card details.
Transaction history for financial compliance and user support purposes.

2. How We Use Your Information

The information we collect is used solely for the operation and improvement of ze40's services. We do not sell or rent your data to third parties for marketing purposes.

The primary purposes for which we use your information are:

Account operations: To allow you to log in, make deposits, play, and withdraw your winnings securely.
Platform security: To detect and prevent fraud, money laundering, and suspicious activity.
Customer support: To assist you in resolving technical issues, transaction disputes, or account-related enquiries.
Service improvement: To understand usage patterns and improve the user experience on the ze40 platform.
Legal compliance: To meet compliance obligations as required under applicable Malaysian law.
Service communications: To send important notifications regarding your account, policy changes, or security updates.

3. Use of Cookies and Tracking

Ze40 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored in your browser when you visit our platform.

Types of Cookies Used

Session cookies: Used to maintain your login state during an active session. This cookie is automatically deleted when you close your browser.
Preference cookies: Saving your language settings and display preferences for a more consistent experience.
Security cookies: Helps identify and prevent unauthorised access attempts to your account.
Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some ze40 platform features.

4. Data Storage & Security

Ze40 implements robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Key security measures we have in place include:

SSL encryption: All data transmitted between your device and ze40's servers is protected by industry-standard SSL encryption.
Password encryption: Account passwords are stored in hashed form and cannot be read by any party.
Internal access controls: Only authorised personnel may access user data, and solely for operational or support purposes as required.
System monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.

Your information is retained for as long as your account is active or as required for service and legal compliance purposes. Following account closure, certain data may be retained for a period as prescribed by financial compliance requirements.

5. Sharing Information with Third Parties

Ze40 does not sell, rent, or share users' personal information with third parties for marketing or commercial purposes. However, there are limited circumstances in which information may be shared:

Payment processor: Transaction details are shared with authorised payment service providers to process deposits and withdrawals in MYR. These providers are bound by strict confidentiality obligations.
Legal requirements: ze40 will disclose information where required by Malaysian law, court order, or a valid request from law enforcement authorities.
Fraud prevention: In certain cases, information may be shared with fraud prevention agencies to protect the integrity of the platform and its users.
Business transfers: In the event of a business merger or acquisition, user data may be transferred as part of the business assets, subject to an equivalent privacy policy.

In all cases, we ensure that any party receiving data complies with appropriate data protection standards.

6. User Rights, Policy Changes & Contact Us

Your Rights as a ze40 User

As a ze40 user in Malaysia, you have the following rights regarding your personal data:

Access rights: You may request a copy of the personal information we hold about you.
Right to rectification: If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support.
Right to erasure: You may request the deletion of your account and personal data, subject to legal compliance requirements that may necessitate the retention of certain records.
Right to object: You may object to any data processing that is not directly necessary for the operation of the service.

Changes to This Policy

Ze40 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via in-account notifications or email. Continued use of the platform after such notice constitutes acceptance of the updated policy. Also review Terms & Conditions us for more information.

How to Contact Us

For any enquiries, requests, or complaints regarding your data privacy on the ze40 platform, please contact us at [email protected] or through the support channel within your account.